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5.10 Email - Email is rejected by the Simply Bits server as SPAM


Simply Bits uses a number of conservative RBL and/or DNSBL lists to reduce the amount of Unsolicited Commercial Email (UCE aka SPAM). These lists have demonstrated the best defense against UCE, with the lowest risk of mail being rejected. If email you sent to an @simplybits.net address was tagged as SPAM please review the following before contacting us:
  1. Browse to http://whatismyipaddress.com;
  2. Make note of your IP adddress;
  3. Browse to the Anti-Abuse Project, MSRBL, or any other multi RBL site and enter the IP address from step #2;
  4. If your IP address is listed on any of the sites as "Infected" please contact your IT person to have your computer checked for a computer virus;
  5. Once your computer is cleaned contact your ISP to have your IP address de-listed.